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Returns and Replacements

Dear customer

Instructions to return a defected item you have 7 days to return a defected item

Send to us an email at return@alenver.com

With the following
  • - Your name
  • - Addresses
  • - Reference Number
  • - Description and photographs of the defected item

Underwear that has been worn or washed will not be refunded or exchanged. We will contact you and give you a return number, please include the return number on the package.